- Login to your Store Dashboard.
- Go to Orders > Active Orders.
- Select the order you want to cancel.
- Click on “Cancel Order”.
- Provide a reason (optional but recommended) and confirm the cancellation.
- The customer will be notified immediately via SMS/Email.
- Item out of stock.
- Store closed unexpectedly.
- Customer requested cancellation.
- If the customer paid online, initiate a refund immediately.
- Refunds usually take 5–7 business days to reflect in the customer’s account.
Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.
- Login to your Near Dukaan account.
- Go to My Orders.
- Find the order you want to cancel.
- Click “Cancel Order” (only available if the store has not started preparing your order).
- Confirm cancellation.
🚨 Note:Once the store starts preparing your order or marks it “Ready for Pickup/Delivery,” cancellation may not be allowed.
- Cancellation is allowed within a few minutes of placing the order.
- After that, you may need to contact the store directly to request cancellation.
- Cancellation is allowed within a few minutes of placing the order.
- After that, you may need to contact the store directly to request cancellation.
No products in the cart.