Managing your password is important for securing your Near Dukaan account. Here’s everything you need to know about passwords for both Store Owners and Customers.
For Store Owners
1. How to Change Your Password
- Login to your Store Dashboard.
- Go to My Account > Account Settings > Security.
- Click on Change Password.
- Enter your current password and your new password.
- Confirm your new password and click Save.
🔒 Tip: Use a strong password with a mix of letters, numbers, and symbols.
2. Forgot Your Password?
If you forget your password:
Go to the Login Page.
Click Forgot Password?.
Enter your registered mobile number.
Verify via OTP.
Set a new password.
✅ You can now log in with your new password immediately.
3. Password Security Tips for Store Owners
- Never share your password with anyone.
- Change your password every few months.
- Enable extra security options if available (like OTP login or Two-Step Verification).
For Customers
1. How to Change Your Password
Login to your Near Dukaan account.
Go to My Profile > Account Settings > Security.
Choose Change Password.
Enter your current password and new password.
Save changes.
2. Forgot Your Password?
If you forget your password:
On the Login Page, click Forgot Password?.
Enter your mobile number linked to your account.
Enter the OTP sent to your phone.
Set and confirm a new password.
🎯 You’re ready to continue shopping!
Password Requirements
When setting a new password:
Minimum 6 characters required.
Must include at least one number.
For best security, use a combination of:
Uppercase letters (A-Z)
Lowercase letters (a-z)
Numbers (0-9)
Special characters (like @, #, $, %)
Common Password Issues
Problem | Solution |
---|---|
Didn’t receive OTP | Check mobile network or try again. |
OTP expired | Request a new OTP. |
Password reset link not working | Retry the process from login page. |
Still can’t login? | Contact Support. |