At NearDukaan.in, we aim to make the returns and refund process as straightforward as possible for our valued customers. If you are eligible for a refund according to our returns policy, here’s how the process will work:
Refund Method
Refunds will be processed back to the original payment method used during your purchase. Depending on your payment provider, it may take 5-10 business days for the refund to reflect in your account.
Refund for Gift Cards or Store Credit
- If you used a gift card or store credit to make your purchase, your refund will be issued back to the same gift card or as store credit.
Partial Refunds
In cases where only a portion of your order is returned, the refund will be for the value of the returned items, excluding any shipping costs.
Refund Confirmation
Once your refund has been processed, you will receive a confirmation email containing the details of your refund. Please retain this email for your reference.
Exemptions
Certain items such as personalized or perishable goods may not be eligible for a refund in line with our Returns Policy. For more information on specific exclusions, please review our Returns Policy.